Terms & Conditions

Please Take A Few Minutes To Read Our Terms And Conditions below.

These Terms And Conditions Apply To The Use Of This Website At This Website Address.   When Viewing Or Making A Purchase From Our Website You Are Indicating That You Agree To Be Bound By The Terms And Conditions.  Certain Provisions Of These Terms And Conditions May Be Superseded By Expressly Designated Legal Notices Or Terms Located On Particular Pages Of This Website.   We May At Any Given Time Review And Update These Terms And Conditions Without Notice And It Is Up To You To Regularly Review And Print For Your Records.

You Will Be Able To Access Most Areas Of This Website Without Registering Your Details With Us.  Certain Areas Of This Website Are Only Open To You If You Resister.

Card Security

Sage Pay’s Systems Are Scanned Quarterly By Trustwave Which Are An Independent Qualified Security Assessor (qsa) And An Approved Scanning Vendor (asv) For The Payment Card Brands.

Sage Pay Is Also Audited Annually Under The Payment Card Industry Data Security Standards (pci Dss) And Is A Fully Approved Level 1 Payment Services Provider, Which Is The Highest Level Of Compliance. We Are Also Active Members Of The Pci Security Standards Council (ssc) That Defines Card Industry Global Regulation.

All Transaction Information Passed Between Merchant Sites And Sage Pay’s Systems Is Encrypted Using 128-bit Ssl Certificates. No Cardholder Information Is Ever Passed Unencrypted And Any Messages Sent To Your Servers From Sage Pay Are Signed Using Md5 Hashing To Prevent Tampering. You Can Be Completely Assured That Nothing You Pass To Sage Pay’s Servers Can Be Examined, Used Or Modified By Any Third Parties Attempting To Gain Access To Sensitive Information.

Sage Pay Has Multiple Private Links Into The Banking Network That Are Completely Separate From The Internet And Which Do Not Cross Any Publicly Accessible Networks. Any Cardholder Information Sent To The Banks And Any Authorisation Message Coming Back Is Secure And Cannot Be Tampered With.
Entry To Sage Pay Is Controlled By Iris Scanners, Which Are The Latest And Most Precise Biometric Security Devices Available For Identification. As Used By Chemical Plants, Airports, Police Stations, Prisons And Other Facilities Where Security Is Paramount. In Addition, No One Can Enter Or Leave The Building Without A Valid Security Pass.

Sage Pay Operates On Twin Data Centres To Ensure Optimal System Security And Up-time And Has A Full Disaster Recovery And Business Continuation Policy.

Please note your card address needs to match exactly the address you registered with your bank, other wise your card  will be declined.  This is for extra security.  Please give us a call if there are any problems on 02392 253850.

Your Personal Shopping Account

Please Make Sure That Any Information You Give Us Is Complete And Correct And Update Us As Soon As Possible If Any Of Them Change.  The Details You Provide Us With Must Be The Details Held On Record With Your Credit Card Company If  That Is How You Choose To Pay, As Failure To Do So May Lead To Delays In Processing Your Order.  Please Make Sure You Enter The Correct Postcode In The Box Marked Post Code On The Account/delivery Address As Our System Will Offer You The Relevant Options Based On This Information.

Law And Jurisdicton

Contracts For The Purchase Of Products Through Our Site Will Be Governed By English Law.  Any Dispute Arising From, Or Related To, Such Contracts Shall Be To The Non-exclusive Jurisdiction Of The Courts Of England And Wales.

In the unlikely event, George James Harness reserves the right to refuse to  any custom.

Shipping Details For The Whole of The UK.

All prices include vat.  You must select the correct shipping method otherwise you will not receive your goods.  Please note some items require you to purchase another  box due to weight and volume.  You will be made aware of the products that require this shipping method.

All Orders Will Be Delivered Between Monday And Friday During Working Hours.  These Services Cannot Be 100% Guaranteed By Us Personally However We Will Do All We Can To Ensure An Efficent Service.  You Order, If Stock Is Available Will Be Dispatched With In 24 Hours Excluding Weekends.  Average Transit Time In Days Is Between 2-10 Days. 

When Deliveries Are Made A Signature Will Be Required.  All Deliveries Should Be Checked On Receipt And That You Check You Are Receiving The Correct Number Of Parcels You Are Signing For.  Please Make A Note If There Appears To Be Any Damage To Any Of The Parcels, On The Drivers Consignment Note.  Open You Parcels Immediately And Check The Contents, as You Must Inform Us With In 24 Hours Of Delivery If There Is Any Damage Or Incorrectly Sent Goods.   Please Quote Your Contact Details, Invoice And Consignment Number.

If You Do Not Receive You Parcel With In The Stated Delivery Time Please Notifiy Us Immediately, So We Can Contact Our Couriers.

Shipping Details For Europe And International Deliveries

All Prices Include vat where applicable for those countries who pay a custom charge this is added in with your  shipping cost but if your goods exceeds 30 kgs you will need to purchase another box.
All Orders Will Be Delivered Between Monday And Friday During Working Hours.  These Services Cannot Be 100% Guaranteed By Us Personally However We Will Do All We Can To Ensure An Efficent Service.  You Order, If Stock Is Available Will Be Dispatched With In 24 Hours Excluding Weekends.  Average Transit Time In Days Is Between 2-10 Days.

When Deliveries Are Made A Signature Will Be Required.  All Deliveries Should Be Checked On Receipt And That You Check You Are Receiving The Correct Number Of Parcels You Are Signing For.  Please Make A Note If There Appears To Be Any Damage To Any Of The Parcels, On The Drivers Consignment Note.  Open You Parcels Immediately And Check The Contents, as You Must Inform Us With In 24 Hours Of Delivery If There Is Any Damage Or Incorrectly Sent Goods.   Please Quote Your Contact Details, Invoice And Consignment Number.

If You Do Not Receive You Parcel With In The Stated Delivery Time Please Notifiy Us Immediately, So We Can Contact Our Couriers.

Returns Policy For the UK, Europe And Rest Of The World

A Contact Of Sale Will Be Deemed To Exist Between Us George James Harness And You The Customer From The Time The Goods Are Dispatched To You.  We Are Happy For You To Return Unwanted Goods In The Condition That You Received Them With The Correct Packaging, Labels And Tags Attached With In 14 Days. Please Obtain Proof Of Postage As We Cannot Accept Liability For Lost Goods In Transit.  After This Time We Cannot Accept Any Returns.  The Cost To Return Items Not Wanted Is At Your Expense. We Will Refund You For The Goods When We Receive The Goods Back. The Customer Is Responsible For The Safe Return Of The Goods, Which Should Be By Recorded Post And Delivery.  George James Harness Accepts No Responsibility For Return Goods Lost In The Post.

Exchanging goods in the UK.

If You Wish To Exchange Your Goods They Must Be Sent Back To Us With In 14 Days In The Condition That You Have Received Them With The Correct Packaging, Labels And Tags Attached.   Please Note You The Customer, Will Bear The Cost Of Returning The Goods and for re-dispatching the goods  to you the customer.

Exchanging Goods From Europe

If You Wish To Exchange Your Goods They Must Be Sent Back To Us With In 14 Days In The Condition That You Have Received Them With The Correct Packaging, Labels And Tags Attached.   Please Note You The Customer, Will Bear The Cost Of Returning The Goods For An Exchange and for re-dispatching the goods back to you the customer.

Exchanging Goods From The Rest Of The World

If You Wish To Exchange Your Goods They Must Be Sent Back To Us With In 14 Days In The Condition That You Have Received Them With The Correct Packaging, Labels And Tags Attached.   Please Note You The Customer, Will Bear The Cost Of Returning And Shiping The Goods Back To You.

Returning an item that is faulty or damage in our opinion in the UK.

 In The Unlikely Event Of Your Goods Becoming Faulty In Our Opinion With In The First 30 Days Please E-mail Us With The Details And We Will Discusss The Options. In Some Circumstances It May Be Possible To Send A Replacement Part.  Please State Your Contact Details, Invoice And Consignment Number.      We Will Reimburse You Your Postage Charge To Return The Item To Us with proof of postage.   George James Harness Will Ship The Goods Back To You Free Of Charge . Please Obtain Proof Of Postage As We Cannot Accept Liability For Lost Goods In Transit.

ITEMS IN OUR CLEARANCE ARE NON REFUNDABLE, NON RETURNABLE AND NO EXCHANGES.  PLEASE NOTE WE DO OUR BEST TO GIVE AN ACCURATE DISCRIPTION OF THE ITEMS IN OUR CLEARANCE SECTIONS. THIS APPLYS TO WEB ORDERS, PHONE ORDERS AND OUR SHOWROOM.

Returning An Item That Is Faulty Or Damage In Our Opinion For Europe.

In The Unlikely Event Of Your Goods Becoming Faulty In Our Opinion With In The First 30 Days Please E-mail Us With The Details And We Will Discusss The Options. In Some Circumstances It May Be Possible To Send A Replacement Part.  Please State Your Contact Details, Invoice And Consignment Number.     For European Customers We Will Reimburse You Your Postage Charge To Return The Item To Us Up To A Value Of £ 15.00    George James Harness Will Ship The Goods Back To You Free Of Charge . Please Obtain Proof Of Postage As We Cannot Accept Liability For Lost Goods In Transit.

N/B  When George James Harness Returns Any Goods You The Customer,you  Will Be Liable For Any Local Charges And Custom Duties Place By Your Country.

Returning An Item That Is Faulty Or Damage In Our Opinion From The Rest Of The World

In The Unlikely Event Of Your Goods Becoming Faulty In Our Opinion With In The First 30 Days Please E-mail Us With The Details And We Will Discusss The Options. In Some Circumstances It May Be Possible To Send A Replacement Part.  Please State Your Contact Details, Invoice And Consignment Number.     George James Harness Regrets That They Are Unable To Bear Any Shipping Cost In Relation To Faulty Goods.  However, We Will Do Our Very Best To Try And Replace Any Faulty Part.

Cancellation And Returns Policy for UK, Europe and Rest of the world.

If You Wish To Cancel Your Order Please Notify Us by e-mail  with in  one working day.   If However, Goods Have Been Dispatched You Will Receive A Refund For The Goods Less The Delivery And Return Postage. Please Obtain Proof Of Postage As George James Harness Will Not Be Liable For Lost Goods.

Prices

All Prices Are Inclusive Of  Vat  Where Applicable.  Every Care Has Been Taken To Ensure That All Prices On Our Website Are Accurate, However Errors May Occur.  We Reserve The Right To Charge The Correct Price And You The Customer Will Be Informed Before Dispatch If This Is The Case, To Ensure You Still Wish To Purchase, But At The Revised Cost.

Availability

All Products Are Subject To Availability

Licence

5.1 You Are Permitted To Print And Download Extracts From This Website For Your Own Use On The Following Basis:
(a) No Documents Or Related Graphics On This Website Are Modified In Any Way;
(b) No Graphics On This Website Are Used Separately From Accompanying Text;
(c) Any Of Our Copyright And Trade Mark Notices And This Permission Notice Appear In All Copies.
5.2 Unless Otherwise Stated, The Copyright And Other Intellectual Property Rights In All Material On This Website (including Without Limitation Photographs And Graphical Images) Are Owned By Us Or Our Licensors. For The Purposes Of These Terms And Conditions, Any Use Of Extracts From This Website Other Than In Accordance With Clause 5.1 Above For Any Purpose Is Prohibited. If You Breach Any Of The Terms In These Terms And Conditions, Your Permission To Use This Website Automatically Terminates And You Must Immediately Destroy Any Downloaded Or Printed Extracts From This Website.
5.3 Subject To Clause 5.1, No Part Of This Website May Be Reproduced Or Stored In Any Other Website Or Included In Any Public Or Private Electronic Retrieval System Or Service Without Our Prior Written Permission.
5.4 Any Rights Not Expressly Granted In These Terms Are Reserved.

Service Access

6.1 While We Endeavour To Ensure That This Website Is Normally Available 24 Hours A Day, We Will Not Be Liable If For Any Reason This Website Is Unavailable At Any Time Or For Any Period.

6.2 Access To This Website May Be Suspended Temporarily And Without Notice In The Case Of System Failure, Maintenance Or Repair Or For Reasons Beyond Our Control.

Visitor Material And Conduct

7.1 Other Than Personally Identifiable Information, Which Is Covered Under The Privacy Policy, Any Material You Transmit Or Post To This Website Will Be Considered Non-confidential And Non-proprietary. We Will Have No Obligations With Respect To Such Material. We And Our Nominees Will Be Free To Copy, Disclose, Distribute, Incorporate And Otherwise Use Such Material And All Data, Images, Sounds, Text And Other Things Embodied Therein For Any And All Commercial Or Non-commercial Purposes.

7.2 You Are Prohibited From Posting Or Transmitting To Or From This Website Any Material:
(a) That Is Threatening, Defamatory, Obscene, Indecent, Seditious, Offensive, Pornographic, Abusive, Liable To Incite Racial Hatred, Discriminatory, Menacing, Scandalous, Inflammatory, Blasphemous, In Breach Of Confidence, In Breach Of Privacy Or Which May Cause Annoyance Or Inconvenience;
(b) For Which You Have Not Obtained All Necessary Licences And/or Approvals;
(c) Which Constitutes Or Encourages Conduct That Would Be Considered A Criminal Offence, Give Rise To Civil Liability, Or Otherwise Be Contrary To The Law Of Or Infringe The Rights Of Any Third Party, In The Uk Or Any Other Country In The World; Or
(d) Which Is Technically Harmful (including, Without Limitation, Computer Viruses, Logic Bombs, Trojan Horses, Worms, Harmful Components, Corrupted Data Or Other Malicious Software Or Harmful Data).
7.3 You May Not Misuse The Website (including, Without Limitation, By Hacking).
7.4 We Will Fully Co-operate With Any Law Enforcement Authorities Or Court Order Requesting Or Directing Us To Disclose The Identity Or Locate Anyone Posting Any Material In Breach Of Clauses 7.2 Or 7.3.

Links To And From Other Websites

8.1 Links To Third Party Websites On This Website Are Provided Solely For Your Convenience. If You Use These Links, You Leave This Website. We Have Not Reviewed All Of These Third Party Websites And Do Not Control And Are Not Responsible For These Websites Or Their Content Or Availability. We Therefore Do Not Endorse Or Make Any Representations About Them, Or Any Material Found There, Or Any Results That May Be Obtained From Using Them. If You Decide To Access Any Of The Third Party Websites Linked To This Website, You Do So Entirely At Your Own Risk.

8.2 If You Would Like To Link To This Website, You May Only Do So On The Basis That You Link To, But Do Not Replicate, The Home Page Of This Website, And Subject To The Following Conditions:
(a) You Do Not Remove, Distort Or Otherwise Alter The Size Or Appearance Of The  George James Harness  Logo;
(b) You Do Not Create A Frame Or Any Other Browser Or Border Environment Around This Website;
(c) You Do Not In Any Way Imply That We Are Endorsing Any Products Or Services Other Than Our Own;
(d) You Do Not Misrepresent Your Relationship With Us Nor Present Any Other False Information About Us;
(e) You Do Not Otherwise Use Any George James Harness Trademarks Displayed On This Website Without Our Express Written Permission;
(f) You Do Not Link From A Website That Is Not Owned By You; And
(g) Your Website Does Not Contain Content That Is Distasteful, Offensive Or Controversial, Infringes Any Intellectual Property Rights Or Other Rights Of Any Other Person Or Otherwise Does Not Comply With All Applicable Laws And Regulations.
We Expressly Reserve The Right To Revoke The Right Granted In This Clause 8.2 For Breach Of These Terms And To Take Any Action We Deem Appropriate.
8.3 You Shall Fully Indemnify Us For Any Loss Or Damage We Or Any Of Our Group Companies May Suffer Or Incur As A Result Of Your Breach Of Clause 8.2.

Registration

9.1 To Register With www.georgejamesharness.com You Must Be Over Eighteen Years Of Age.
9.2 Each Registration Is For A Single User Only. We Do Not Permit You To Share Your User Name And Password With Any Other Person Nor With Multiple Users On A Network.
9.3 Responsibility For The Security Of Any Passwords Issued Rests With You And If You Know Or Suspect That Someone Else Knows Your Password, You Should Contact Us Immediately.
9.4 We May Suspend Or Cancel Your Registration Immediately At Our Reasonable Discretion Or If You Breach Any Of Your Obligations Under These Terms And Conditions.

Disclaimer

10.1 While We Endeavour To Ensure That The Information On This Website Is Correct, We Do Not Warrant The Accuracy And Completeness Of The Material On This Website. We May Make Changes To The Material On This Website, Or To The Products And Prices Described In It, At Any Time Without Notice. The Material On This Website May Be Out Of Date, And We Make No Commitment To Update Such Material.

10.2 The Material On This Website Is Provided “as Is” Without Any Conditions, Warranties Or Other Terms Of Any Kind. Accordingly, To The Maximum Extent Permitted By Law, We Provide You With This Website On The Basis That We Exclude All Representations, Warranties, Conditions And Other Terms (including, Without Limitation, The Conditions Implied By Law Of Satisfactory Quality, Fitness For Purpose And The Use Of Reasonable Care And Skill) Which But For These Terms And Conditions Might Have Effect In Relation To This Website. Goods That George James Harness Is Selling On This Website May Vary In Colours And Styles.

Liability

11.1 We, Any Other Party (whether Or Not Involved In Creating, Producing, Maintaining Or Delivering This Website), And Any Of Our Group Companies And The Officers, Directors, Employees, Shareholders Or Agents Of Any Of Them, Exclude All Liability And Responsibility For Any Amount Or Kind Of Loss Or Damage That May Result To You Or A Third Party (including Without Limitation, Any Direct, Indirect, Punitive Or Consequential Loss Or Damages, Or Any Loss Of Income, Profits, Goodwill, Data, Contracts, Use Of Money, Or Loss Or Damages Arising From Or Connected In Any Way To Business Interruption, And Whether In Tort (including Without Limitation Negligence), Contract Or Otherwise) In Connection With This Website In Any Way Or In Connection With The Use, Inability To Use Or The Results Of Use Of This Website, Any Websites Linked To This Website Or The Material On Such Websites, Including But Not Limited To Loss Or Damage Due To Viruses That May Infect Your Computer Equipment, Software, Data Or Other Property On Account Of Your Access To, Use Of, Or Browsing This Website Or Your Downloading Of Any Material From This Website Or Any Websites Linked To This Website.

11.2 Nothing In These Terms And Conditions Shall Exclude Or Limit Our Liability For (i) Death Or Personal Injury Caused By Negligence (as Such Term Is Defined By The Unfair Contract Terms Act 1977); (ii) Fraud; (iii) Misrepresentation As To A Fundamental Matter; Or (iv) Any Liability Which Cannot Be Excluded Or Limited Under Applicable Law.

11.3 If Your Use Of Material On This Website Results In The Need For Servicing, Repair Or Correction Of Equipment, Software Or Data, You Assume All Costs Thereof.
11.4 You Agree To Indemnify Us Fully, Defend And Hold Us, And Our Officers, Directors, Employees And Agents, Harmless From And Against All Claims, Liability, Damages, Losses, Costs (including Reasonable Legal Fees) Arising Out Of Any Breach Of The Terms And Conditions By You, Or Your Use Of This Website, Or The Use By Any Other Person Using Your Registration Details.

11.5 The Majority Of Our Goods Are Imported From Outside The Eu.  We Offer No Accredited Guarantees Or Warranties; We Accept No Liability For Goods Purchased.

11.6 We Will Always Try To Give You Helpful And Totally Honest Advice.

If your happy with our goods and service please tell your friends if not please tell us.

Miscellaneous

12.1 You May Not Assign, Sub-license Or Otherwise Transfer Any Of Your Rights Under These Terms And Conditions
12.2 If Any Provision Of These Terms And Conditions Is Found By Any Court Of Competent Jurisdiction To Be Invalid, The Invalidity Of That Provision Will Not Affect The Validity Of The Remaining Provisions Which Shall Continue To Have Full Force And Effect.
12.3 Only The Parties To These Terms And Conditions May Seek To Enforce Them Under The Contracts (rights Of Third Parties) Act 1999.

If customers wish you can also give us a call and place and pay for your order over the phone by credit or debit card.

If you have any questions regarding our terms and conditions please don’t hesitate to contact us. info@georgejamesharness.com or phone on 02392 253850.

Many thanks for taking the time to read our terms and conditons.

Always at your service

George James Harness.